We accept VISA, MasterCard & Maestreo.
Our prices for orders shipped within the UK and EU include VAT and duty where applicable. Orders shipped to countries outside the EU are charged local UK sales tax but may be subject to local sales taxes and import duty at the point of delivery. Please be aware that we are not responsible for any further sales taxes or import duties incurred.
Please see below for our T.U.K. Unisex Styles Size Conversion Guide
|UKW8 / UKM7||US8||EU41|
Orders placed before 2pm should be dispatched on the same day that you place your order, however this may vary during busy periods. A dispatch notification will be emailed to you once your order is shipped and it will have all your relevant order details as well as the tracking information for your delivery.
The length of time it will take to receive your order will depend on the delivery option you select when placing your order. The shipping options below list how long each individual service will take:
UK Standard Shipping £3.95 - Standard UK and NI orders are shipped with Royal Mail’s Tracked 48 service and should take 48 hours once dispatched.
UK Express Shipping £5.95 - Express UK and NI orders are shipped with Royal Mail's Tracked 24 service and should take 24 hours once dispatched. Delivery can take longer during busy periods and as a result this shipping option is not a guaranteed service as the exact delivery times are out of our control.
UK Next Day delivery £8.00 - Orders for Next Day delivery will be sent by Parcelforce Next Day service which guarantees next working day delivery in the UK only. Orders placed on a Friday will be delivered on the following Monday. We do not ship orders over the weekend, so any orders placed over the weekend will be dispatched on the following Monday and delivered on the following Tuesday.
UK Express Saturday delivery £15.00 - Orders placed between Thursday 2pm up until 2pm on Friday can be received on the following Saturday. Saturday delivery is not available to the following post codes:
AB, B5, B24, BA1, BD4, BN15, BS1-2, BS6, BS8, BT, CA4-9, CA10-22, CH3, CV9, DD, DG3-9, DN7, EH34-35, FK1, FK14, FK17-21, G41, G51-52, G63, G83, GY, HS, IM, IV, JE, KA3, KA18, KA27-28, KW, KY1, KY9, LA20-23LL15, NE66, NE69, NE70-71, NW2, NW6, NW10, PA20-38, PA42-47, PA60-61, PA70-80, PE3, PH, PR3, SA11, SK9, TD1-5, TD9, TR21-25, W3, ZE. All orders being sent to these postcodes using this service will be sent via Next Day delivery service and will be delivered on the following Monday.
Yes, however international/European shipping costs differ from our Standard Delivery costs and will take a bit longer to be delivered. European/International delivery costs will be calculated in your basket. Costs are calculated individually by weight and delivery country to provide you the best prices we can offer.
We do apologise for any shipping errors, we are human after all. Please contact our support team at firstname.lastname@example.org or 03333 058 789 and we will be happy to correct our mistake.
For UK orders, if you find that you'd like to return/exchange your order for whatever reason, you have up to 21 days to send it back to us. You can find our full Returns Procedure here.
T.U.K. reserves the right to refuse a refund or exchange if the goods are deemed to have been damaged, worn or tampered with. We also withhold the right to deduct a £5 fee from any refund if the original box is damaged (tape/labels and stickers included). This does not affect your statutory rights.
UK and Northern Ireland addresses - you can take advantage of our free returns service to send your order back for a refund or exchange. As long as the return is smaller than 61cm (L) x 46cm (W) x 46cm (D), you can generate your free returns label here.
We are unable to offer exchanges on international orders.
Feel free to contact us at email@example.com or 03333 058 789 if you have any other questions and our customer service team will be happy to help you.